Ikis88 collects your personal information solely for the purpose of providing safe, fair, and high-quality services. The type of information we collect depends on how you interact with our platform.
Information provided directly by you:
- Full name, date of birth, and identity card or passport number (for the KYC process).
- Email address and mobile number used for account registration.
- Bank account or e-wallet details for processing deposits and withdrawals.
- Supporting documents uploaded during the identity verification process.
- Any information you share when contacting our customer support team.
Information collected automatically:
- IP address, device type, operating system, and web browser type used.
- Activity log data including pages visited, session duration, and game records.
- General geolocation data (based on IP address) for regional compliance purposes.
- Cookie and tracking technology information that you allow through your browser settings.
| Data Category |
Example |
Primary Purpose |
| Identity |
Name, IC, date of birth |
KYC Verification & Compliance |
| Contact |
Email, phone number |
Communication & Account Security |
| Finance |
Bank details, transaction records |
Payment Processing |
| Technical |
IP, device, browser |
Security & Platform Improvements |
| Usage |
Game records, session logs |
Analytics & experience improvement |
Every use of data at ikis88 has a clear and lawful purpose. We do not use your data for any purpose unrelated to the provision of our platform services.
- Account management: Creates, verifies, and protects your member account so that only you can access it.
- Transaction processing: Processes deposits and withdrawals securely and accurately to the correct account.
- Identity verification (KYC): Meets legal compliance requirements by verifying the identity and age of members before allowing financial transactions.
- Fraud prevention: Detects and blocks suspicious activity, including multiple account usage and attempted financial fraud.
- Service communications: Sends important notifications related to your account, transactions, and security updates.
- Platform improvements: Analyzes usage patterns in aggregate (not individually) to enhance the overall user experience.
- Customer Support: Enables our support team to assist you more effectively when you contact us.
- Promotional communications: Sends relevant offers and promotions — only to members who have agreed to receive them.
📢 Note: You may withdraw consent to receive promotional communications at any time through your account settings or by contacting our support team. Withdrawing this consent will not affect any core platform services.
Ikis88 implements comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.
- Data encryption in transit: All communications between your device and ikis88 servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
- Data encryption at rest: Sensitive information such as passwords and financial details is stored in encrypted form using the latest hashing algorithms.
- Multi-layered access control: Access to member data is granted only to staff who require it for their job duties, and all access is automatically logged.
- Regular security testing: ikis88 conducts regular penetration testing and security audits by independent third-party experts.
- Retention period: Active account data is retained for as long as your account remains active. Closed account data is kept for the period required by financial compliance regulations, after which it is securely disposed of.
🔒 Shared Security: While ikis88 implements the highest security measures, you also play an important role. Keep your password strong, unique, and never share it with anyone. Enable two-factor authentication (2FA) for an additional layer of protection on your account.
Ikis88 does not sell or trade members' personal information. However, there are certain situations where we need to share some of your data with trusted parties to enable the platform to function properly.
- Payment service providers: Certified payment gateways that process your deposits and withdrawals receive only the necessary transaction information. All such providers are bound by strict confidentiality agreements.
- KYC service providers: A third-party identity verification platform that helps us verify member documents for compliance purposes.
- Statutory authorities: ikis88 will disclose information to competent authorities if required by law, court order, or legitimate financial crime investigation.
- Integrated business partners: In the context of live casino games or third-party game providers, minimal technical data (not full personal information) may be shared for game session verification purposes.
✅ Our Guarantee: Every third party that receives any ikis88 data is bound by strict data protection agreements. We do not share your personal information for third-party advertising purposes.
Ikis88 uses cookies and similar technologies to ensure the platform functions correctly, enhance user experience, and understand how members use our services.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login verification and session management. These cookies cannot be disabled without affecting platform functionality.
- Preference Cookies: Saves your preferences such as language, display settings, and game preferences so you don't have to reset them each time.
- Analytics Cookies: Helps us understand which pages are visited most frequently and where users encounter difficulties, enabling us to make targeted improvements.
- Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access attempts.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some sections of the ikis88 platform.
As an ikis88 member and an individual protected under Malaysia's data protection laws, you have the following rights regarding your personal information.
1
Right of Access
You have the right to request a copy of all personal information we hold about you at any time.
2
Right to Rectification
If any of your information is inaccurate or outdated, you have the right to request its correction immediately.
3
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to legal compliance requirements.
4
Right to Restriction
You may request that we restrict the processing of your data in certain situations while an investigation or appeal is in progress.
5
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service if you choose.
6
Right to Object
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
📬 How to Submit a Request: To exercise any of the above rights, contact the ikis88 Data Protection team via email at
[email protected] or through the live chat on the platform. We will process your request within 14 business days.
Ikis88 is an adult entertainment platform accessible only to individuals aged 18 years and above. We take child protection very seriously and have a zero-tolerance policy against participation by underage individuals.
- All account registrations require verification that the user is at least 18 years of age.
- Our KYC process is specifically designed to detect and block registrations by underage individuals.
- Ikis88 does not knowingly collect any personal information from individuals under the age of 18.
- If we find that a child's information has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
- Parents or guardians who suspect their child has accessed our platform are urged to contact us immediately so that appropriate action can be taken.
🛡️ Parental Controls: We encourage parents to use parental control software to restrict children's access to online gambling websites. For more information on how to protect your family members, visit the
Responsible Gaming us.
Ikis88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be handled transparently and responsibly.
- Any material amendments will be communicated to members via in-platform notifications or email at least 14 days before the amendments take effect.
- The "Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy.
- Your continued use of the ikis88 platform after any amendments take effect constitutes your acceptance of the revised policy.
- If you do not agree with any amendments, you have the right to close your account and request deletion of your data before the amendments take effect.
- We advise you to review this page periodically, especially before using any new platform features.
📌 Current Version: The version of the Privacy Policy you are reading is the latest version and supersedes all previous versions. The Bahasa Melayu version is the official version applicable to all Malaysia members.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ikis88, our team is ready to assist you.
- Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the ikis88 platform. This is the fastest way to get a response.
- Data Protection Email: [email protected] — for written requests regarding data access, correction, or deletion. Response time within 14 business days.
- FAQ: Visit the page FAQ us for instant answers to the most frequently asked privacy questions.
⏱️ Response Commitment: The ikis88 Data Protection Team is committed to responding to all privacy-related enquiries within 3 business days, and completing all data rights requests within 14 business days. We take every enquiry seriously and will not ignore your concerns.